DISH Wireless Weather Station
Mobile setup, installation and software updates for a connected NB-IoT weather station.
Overview
This work covered several connected projects. I led the design for mobile setup, installation and software updates for a connected NB-IoT weather station. The login and home screens designed for this work would also become the default home experience for all of a user's NB-IoT devices.
The challenge
The weather station needed to be installed and updated through a Bluetooth connection. That made customer education and communication critical throughout the app and installation process, because customers would install the device themselves.
Collaboration
Working directly with my Product Manager and Engineering counterparts helped identify challenges for users and for the implementation team. Early discussions and whiteboarding sessions were important in a fast-moving project.
Prototype and user testing
The basic login and installation prototype allowed us to begin testing with potential users early. We quickly learned that the step-through installation instructions needed to be refined and simplified. Users felt some steps contained too much text and skipped reading them fully, which led to mistakes in the installation process.
Software and location updates
The software and location update prototype was built into the full app experience for the weather station.
Outcome
The complete design for login, installation and updating was developed. Unfortunately, the project was shelved after two iterations as the business pivoted to focus elsewhere.